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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Transform your garden with our 10 Snowbank Blackberry Plants! Known for their distinctive white fruit, these thorny beauties are not only visually striking but also deliciously sweet. Developed by the renowned horticulturist Luther Burbank, these hardy plants thrive in full sun and are perfect for any garden enthusiast looking to grow their own edible fruit.
Common Name: Snowbank Blackberry
Scientific Name: Rubus spp.
Sunlight: Full sun (some afternoon shade tolerated)
Watering: Moderate; approximately 1 inch per week
Soil: Slightly acidic with good drainage
Hardiness Zones: 5-9
Growth Habit: Thorny shrub
Format: Bare root starter plant
We ship your plants within 1-3 days of ordering via USPS Ground Advantage or Priority Mail. Please note that during Spring, shipping times may be longer due to high sales volume. Your plants will ship bare root with no pot.
We accept returns within 48 hours of plant arrival. While we strive to ensure your plants arrive healthy, we cannot guarantee them after 48 hours in your care. If you experience any issues, please contact us as soon as possible.
We aim for 5-star feedback! If you have any questions or concerns, feel free to message us. We will respond within 24 hours, though response times may vary on weekends and during peak seasons.
Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
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