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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Prefer to try our healthy pet treats before diving into a full-size bag? Or perhaps share them with another furry friend? Featuring one six-piece bag each of Farm to Pet Chicken, Turkey, Fish, and Beef Chips, our Snack Pack Trio makes it easy to sample and share the delicious single-ingredient pet treat goodness. Once your pup - or kitty! - get a taste of our crunchy nutritious pet treats, we know you'll be back for more! Each Sample Snack Pack contains:
WHY SINGLE-INGREDIENT TREATS FOR DOGS AND CATS?
When it comes to healthy pet treats, less might truly be more! Fur babies don't need foods with dozens of ingredients that their pet parents can't pronounce. Farm to Pet single-ingredient treats for dogs - cats love them, too - contain 100% pure chicken, turkey, beef or fish, locally sourced and carefully dehydrated to provide optimal nutrition and maximum crunch in every protein-rich chip.
THE PERFECT SAMPLER FOR PICKY EATERS
If your picky pup or finicky feline shuns typical treats, our Farm to Pet Snack Pack Sampler is perfect for you. With six tasty pieces each of four nutritious protein chip varieties, you can see how all of our healthy pet treats go over with your dog or cat. We have a feeling you'll be back for larger bags of our incomparable Chicken, Turkey, Beef and Fish Chips - or our full size Variety Packs - in short order!
LITTLE BAGS LOADED WITH PROTEIN FOR PETS
Made of 100% human-grade chicken, turkey, beef or walleye fish, our healthy pet treats provide superior nutrition from the high levels of protein, B vitamins and minerals found in every low-fat, low-calorie bite. In fact, both dogs and cats thrive on the essential amino acids and nutrients found in Farm to Pet's all natural crunchy protein chips, so you can feel good about choosing them to treat all of your four-legged furry friends!
PAW-FECT DOG AND NEW PUPPY GIFTS
Our specialized dehydration process gives Farm to Pet protein chips more than just a perfect crunch! It also makes our nutritious pet treats easy to digest, even for cats and dogs with sensitive stomachs. Being single-ingredient and additive-free also makes them naturally low-allergen, so these tasty snacks are a perfect gift for a new puppy or dog fur-riend.
MORE ABOUT FARM TO PET CHICKEN AND TURKEY HEALTHY PET TREAT SNACK PACKS
US-made, single-ingredient Farm to Pet Chicken, Turkey, Beef and Fish Chips contain pure all-natural proteins, perfectly dehydrated to provide unbeatable flavor and crunch in every bite! With one bag of each variety, our Snack Pack Sampler is perfect for training sessions, play dates, or just to determine your pet's favorite, providing essential nutrients and highly digestible protein for dogs and cats on the go or at home.
Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
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