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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The New Plant Parent Bundle is the perfect starter kit for anyone looking to cultivate their own indoor garden. Whether you're a novice or an experienced plant enthusiast, this bundle is designed to cater to all your plant parenting needs. Crafted with care, our bundle contains essential tools and resources that make plant care enjoyable and accessible.
Starting your indoor garden can be both exciting and challenging. With the New Plant Parent Bundle, you will receive:
This comprehensive package ensures that you have everything you need to nurture your new green friends. The New Plant Parent Bundle not only simplifies the process but also enhances your experience as you learn about plant care. We understand the struggles of keeping plants healthy and flourishing, and our bundle aims to eliminate those uncertainties.
With our beginner-friendly guides, you can dive into various aspects of plant care, from understanding light requirements to learning about watering schedules. We believe that informed plant parents make for happy plants, and thus, our guides are easy to follow and packed with useful information. Plus, we include tips on common mistakes to avoid, ensuring your plants thrive.
In addition to practical tools and guides, the New Plant Parent Bundle also features a curated selection of low-maintenance plants. Each plant in our bundle has been chosen for its hardiness and ability to adapt to indoor living. This means you can enjoy the joys of plant parenthood without the stress of high-maintenance care.
Our community support is a vital part of the New Plant Parent Bundle. Join other plant enthusiasts in sharing your journey, getting inspired, and exchanging advice. Our forum hosts a variety of discussions, from troubleshooting plant issues to showcasing your beautiful greenery.
Buying the New Plant Parent Bundle is not just a purchase; it is an investment in your wellbeing and a step towards creating a serene indoor oasis. Surrounded by nature, you’ll experience improved air quality, reduced stress levels, and a general feeling of happiness. This bundle serves as a gentle reminder of the beauty of life and nature right in your living space.
Take the plunge into indoor gardening with the New Plant Parent Bundle. Enjoy the satisfaction of watching your plants grow and thrive, all while learning about the science of botany in an enjoyable and straightforward way. Become part of a vibrant community that encourages, supports, and shares in the joy of nurturing life.
Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
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