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Product packaged and shipped in 24HRS.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Transform your garden with the Golden Mop False Cypress, a unique and vibrant evergreen shrub that maintains its beautiful golden color all year round. This slow-growing perennial is perfect for adding contrast to your landscape, especially during the winter months. Each purchase includes a live plant, 6+ inches tall, carefully dug up to ensure freshness and vitality upon arrival.
Common Name: Golden Mop False Cypress
Scientific Name: Chamaecyparis pisifera ‘Golden Mop’
Sunlight: Full Sun to Part Shade
Watering: Moderate; allow soil to dry slightly between watering
Soil: Well-draining soil preferred
Hardiness Zones: 4-8
Growth Habit: Slow-growing perennial shrub
Format: Live plant, 6+ inches tall
Please note that plants will be dug up fresh after payment to give them the best chance of thriving in your garden. Each plant will be wrapped with some soil and wet newspaper around the roots for protection during shipping. We only ship plants that we believe will thrive, and while some leaves may drop upon replanting, they typically recover within a week. If you have any questions or concerns post-purchase, feel free to reach out to us!
Shipping Information: We ship to the contiguous 48 states only. Please check our shipping options for the most convenient delivery method. Note that we do not ship to California or internationally due to restrictions.
Thank you for considering the Golden Mop False Cypress for your garden! Happy shopping!
Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
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