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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Introducing our 3 Glencoe Raspberry Plants Thornless Purple Raspberry Fruit Garden Starter Plant! These exceptional plants will bring the delightful taste of sweet, flavorful raspberries right to your garden. With their thornless nature, you'll enjoy hassle-free harvesting and a bountiful yield that extends from mid-summer to early fall. Perfect for home gardeners, these plants combine beauty with productivity, making them an ideal addition to any fruit garden.
Attributes:
Common Name: Glencoe Raspberry
Scientific Name: Rubus idaeus 'Glencoe'
Sunlight: Full sun to partial shade
Watering: Moderate, keep soil consistently moist
Soil: Well-draining, fertile soil
Hardiness Zones: 4-8
Growth Habit: Upright, bushy
Format: Bare root starter plants
Please note that these plants are shipped bare root and will need to be potted upon arrival. It is crucial to keep them out of direct sunlight for 7 to 10 days to help them adjust after being in the dark during shipping. We are confident that these Glencoe Thornless Raspberry bushes will thrive in your garden and provide you with a bounty of delicious fruit for years to come. Thank you for considering our offering!
Shipping: We ship via USPS First Class/Priority Mail within 1-2 business days of your order (excluding weekends and holidays). During spring, shipping times may be longer due to increased volume.
Feedback: We strive for 5-star feedback! If your order did not meet your expectations, please contact us. If we did meet your expectations, we would greatly appreciate a 5-star rating and comment. We respond to messages within 24-48 hours, but during spring, responses may take longer. Thank you for your understanding!
Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
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