Product packaged and shipped in 24HRS.
Roots Organics Emerald Mountain Potting Mix is created for the quality conscious consumer, the special breed looking for the highest levels of performance and economy. We recognized the need for a more economical yet well balanced organic growing media incorporating more water holding capacity while still maintaining a reliably free draining indoor and outdoor potting mix. The ultimate base mix or large container outdoor blend consistently created to out perform. Emerald Mountain Potting Mix has been extensively tested and you will see the results of our effort designing this excellent base blend in your garden.
How to Use
Roots Organics Emerald Mountain can be placed directly in a container with drainage holes. Place enough Roots Organics Emerald Mountain soil in the pot to allow the top of the plant's root ball to be about two inches below the rim of the pot. Add more soil, firming with hands until within one inch of rim. Insert support if necessary. Water transplant thoroughly, using a light fertilizer solution if desired. When plants are moved from one stage to another, such as from cuttings to pots or when transplanting one size up, reduce fertilizing until they show signs of growth again.
Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.