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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Whether your dog is a natural-born retriever or prefers the life of a lap dog, chances are they can't resist a ball toss! Our selection of dog balls from SodaPup® includes balls that float, glow and squeak, all in dog-safe materials that make them paw-some dog chew toys too! Ideal for interactive play time and to hone canine retrieving skills, these fun colorful US-made dog toys are great gifts for dog lovers or to welcome a new puppy to the family. Upgrade your play time by adding these retrieval balls to your dog's ball collection today!
DURABLE US-MADE DOG TOYS
Pet parents want the best for their pets, whether pet food, dog treats, or fetch toys. Not only should dog toys be fun, they should also be durable and dog-safe. While no dog toy is indestructible, all SodaPup dog toys are tooth tested and hold up to the vast majority of dogs. You can expect hours of safe and energetic play with these long-lasting US-made balls for dogs!
MORE THAN A FETCH TOY!
Balls make great fetch toys. They are easy for dogs to mouth and return and can be thrown at different heights or distances, some even in water. But they are so much more! Whether you choose a ball with lights, squeaky balls, floating balls, or balls that glow in the dark, they are all interactive dog toys. Balls need both you and your dog to get the most out of them, making wonderful ways to spend time and bond with doggos of any age or size!
DOG TREATS + DOG BALL = TRAINING SUCCESS
Fetch toys like balls, frisbees and sticks are excellent aids for dog agility training, teaching dogs to retrieve in fun and diverse ways. Adding dog training treats - only healthy dog treats like Farm to Pet's, of course! - after your dog retrieves and returns with the retrieval toy can reinforce desired behaviors even further. That sounds like a recipe for dog treating success!
DOG PLAY ALL DAY!
So many ways to play with these paw-some dog toys! Thanks to glow in the dark materials and strobe lights that flash on impact, you can even play ball with your dog after dark. What about playing at the pool or pond? Choose a floating ball for watertime fun! No matter where you play, these durable US-made balls for dogs will do the trick.
MORE ABOUT FARM TO PET RETRIEVAL BALLS FOR DOGS
Looking for an interactive dog toy, a fun way to exercise with your pup, or a gift for a new puppy? These durable US-made retrieval balls from SodaPup make a paw-fect choice for all these scenarios and more! From chewy balls to squeaky balls, floating balls to super bouncing balls and even light-up balls, there is something for anyone looking for a quality dog toy for quality time with their dog!
Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
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