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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Croton 'Picasso' is a stunning tropical plant known for its vibrant foliage and unique coloration. This remarkable variety showcases an array of hues, including bright greens, yellows, and reds, making it a perfect choice for any indoor or outdoor setting. With proper care, the Croton 'Picasso' can thrive beautifully, adding a burst of color and life to your space.
The Croton 'Picasso' prefers bright, indirect sunlight, which encourages the best pigmentation of its leaves. If you provide it with the right conditions, you'll be rewarded with lush growth and an eye-catching display that can enhance any decor style. Here are a few care tips for ensuring your Croton 'Picasso' flourishes:
The versatility of Croton 'Picasso' also makes it an excellent choice for mixed plant arrangements or as a standalone feature. When placed in a prominent location, this beautiful plant can serve as a conversation starter and focal point in any room. Not only does it brighten up your home, but it also brings positive energy and vibrancy to your living space. With proper attention to its light, water, and humidity needs, your Croton 'Picasso' will flourish, showcasing the natural beauty of its colorful leaves.
In addition to its aesthetic appeal, the Croton 'Picasso' is relatively easy to care for, making it suitable for both novice and experienced plant enthusiasts. This unique plant can thrive in various environments, from living rooms to offices, enhancing any area it inhabits. The bold colors and distinctive patterning of its leaves are a testament to the beauty of nature, making the Croton 'Picasso' a popular choice among houseplant lovers.
Consider the Croton 'Picasso' as an essential element of your plant collection, bringing vibrant hues and life into your home or office environment. Its low-maintenance nature paired with the spectacular visual impact makes it a desirable addition to any space that needs a touch of greenery and color.
Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
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