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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Calathea Concinna 'Freddie', also known as the Prayer Plant, is a stunning tropical plant that brings a touch of elegance and vibrancy to your home decor. This beautiful houseplant features uniquely patterned leaves that exhibit a mesmerizing combination of green, purple, and pink hues. These striking leaf colors make the Calathea Concinna 'Freddie' a favorite among plant enthusiasts and interior decorators alike. Care for this unique plant includes providing indirect light, maintaining humidity, and ensuring proper watering, which will help it thrive.
Native to the lush rainforests of South America, Calathea Concinna 'Freddie' prefers warm and humid environments reminiscent of its natural habitat. Here are some key care tips to ensure your Calathea Concinna 'Freddie' remains healthy and vibrant:
This plant is not only beautiful but also pet-friendly, making it a safe choice for homes with cats and dogs. The Calathea Concinna 'Freddie' can also purify the air, adding an additional layer of benefits to your indoor space. With its captivating appearance and easy care requirements, the Calathea Concinna 'Freddie' is a wonderful addition to any houseplant collection.
To propagate this gentle beauty, you can divide the roots when repotting, ensuring that each section has enough roots and leaves to thrive on its own. Monitor for common pests like spider mites and aphids, and treat them promptly if they appear.
Overall, Calathea Concinna 'Freddie' is not only a decorative showstopper, but it also serves as a reminder of the beauty of nature. Nurturing this plant can be a rewarding experience, allowing you to explore the diverse world of houseplants and their care.
Don't forget to rotate your Calathea Concinna 'Freddie' occasionally, as this encourages even growth and prevents the plant from leaning towards the light source. Enjoy the process of growing your beautiful Calathea Concinna 'Freddie' and watch it flourish in your care!
Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
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