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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Here's a sunny, cheery arrangement that's both practical and diverse. This Africa Sunflower Candelabrum fills any surface with a wide range of colors and textures. With a full 28" spread, it won't be overlooked, and the eclectic mix of blooms, stalks, and greenery call attention to the glass candelabrum in the center (candle not included). Makes an ideal showpiece and/or gift. Assembled in the USA from high-quality materials, this silk flower candelabrum is incredibly lifelike. Designed and approved by horticulturists that aspire to recreate nature’s beauty with every stem, this realistic rendition is sure to impress all. Looking to enhance family dinner? Display this candelabrum in the dining table for an intimate gathering. With the vivid hues, curate during those warm summer months. No matter your décor style, this candelabrum blends with any existing décor.
If you’re looking to enhance the beauty of your home, especially a bare corner of a table, decorate with this silk flower candelabrum. The vivid hued flowers blend with any existing style and will make a great addition to any table in need of some life, depth or color, especially during the summer.
To ensure your new African sunflower arrangement looks fresh, dust once a month with a feather duster. Many customers recommend setting a reminder on a cellphone or checking for when dust builds. Some people clean once they see dust.
"Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
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