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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The 1 Pre-Potted Subscription Box is the perfect solution for plant lovers and gardening enthusiasts who wish to enhance their indoor green space with minimal effort. Each box is curated to provide you with a seamless experience of receiving beautiful, healthy plants delivered right to your door. No more worrying about selecting the right plants or the hassle of potting them yourself. With this subscription, you can enjoy the beauty of greenery without any of the fuss!
What makes the 1 Pre-Potted Subscription Box stand out is its unique approach to plant care. Each subscription box includes a carefully selected plant that is already potted, allowing you to skip the growing pains and dive straight into the joys of plant ownership. Here are some of the fantastic benefits you can expect:
With the 1 Pre-Potted Subscription Box, you can transform your living space into a vibrant oasis, one plant at a time. Ideal for busy individuals or those new to gardening, this subscription is designed to cater to all levels of plant enthusiasts. Imagine walking into your home and being greeted by lush greenery, creating a calming atmosphere that enhances your mood and air quality!
This subscription service is flexible and customizable to suit your preferences. Whether you prefer low-maintenance succulents or colorful flowering plants, the 1 Pre-Potted Subscription Box has something for everyone. Additionally, our customer service team is always on hand to assist you with any questions or concerns you may have, ensuring your plant journey is enjoyable from the beginning to end.
Plant ownership is not just about aesthetics; it's about creating a living environment that reflects your personality and style. Therefore, our subscription encourages you to explore different plants and their care, ultimately fostering a deeper appreciation for the natural world. Join the community of plant lovers today and subscribe to the 1 Pre-Potted Subscription Box for lush living!
Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
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