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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Experience the joy and excitement of the 1 Mystery Plant Monthly Subscription Box, a unique opportunity for plant lovers to receive a surprise live plant delivered to their doorstep each month. With this subscription box, each shipment is designed to inspire and delight, making it perfect for anyone looking to add some greenery to their home or expand their plant collection.
Each month, you will receive a carefully selected mystery plant, handpicked by our horticulture experts. Whether you are a seasoned plant parent or just starting your journey in the world of indoor plants, this subscription box caters to all skill levels. Explore the range of flora and gain insight into plant care with the included care instructions.
Why choose the 1 Mystery Plant Monthly Subscription Box?
Our subscription service promotes exploration and appreciation for diverse plant species that you may not have chosen on your own. Each plant comes with a unique backstory, allowing you to learn about its origin and care. Join a community of fellow plant enthusiasts and share your growth journey, tips, and tricks with others who are just as passionate about plants.
From flowering plants to tropical greens and even unique succulents, the variety will keep you engaged and excited month after month. Imagine the thrill of unpacking your subscription box, not knowing what plant awaits you, and the joy of nurturing a new life form in your home.
Additionally, this subscription box makes for a perfect gift for friends and family who love gardening or want to start their own indoor garden. Share the joy of plants and inspire others to appreciate nature within their own living spaces. Gift them the 1 Mystery Plant Monthly Subscription Box and watch their excitement grow.
The subscription process is easy and hassle-free. Choose your plan, and we’ll take care of the rest! Our commitment to quality ensures that each plant arrives healthy, vibrant, and ready to thrive in its new environment.
In conclusion, the 1 Mystery Plant Monthly Subscription Box is not just a subscription service; it's an adventurous journey into the amazing world of plants. You'll learn, grow, and connect with nature while enjoying the mystery of what each month brings.
Returns: We accept returns within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges are non-refundable, and the customer is responsible for the return shipping costs unless the item is defective or damaged upon receipt.
Exchanges: We accept exchanges within 30 days of delivery for most items, except for live plants and perishable goods such as fertilizers, soil, and seeds. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. Shipping charges for the exchanged item are the responsibility of the customer unless the item is defective or damaged upon receipt
Live Plants: We take great care in packing and shipping live plants, but sometimes they may be damaged during transit. If your live plant arrives damaged, please contact us within 24 hours of delivery and provide a photo of the plant and packaging. We will either replace the plant or issue a refund, depending on your preference.
Perishable Goods: Due to the nature of perishable goods, we do not accept returns or exchanges for fertilizers, soil, seeds, and other similar items.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. If the item was received as a gift, a gift certificate will be issued to the customer.
Cancellation: Orders can be cancelled within 24 hours of placing the order. After 24 hours, cancellations are subject to a 15% restocking fee.
We reserve the right to refuse returns or exchanges if the item is not in its original condition or if it has been used. We also reserve the right to modify this Return & Exchange Policy at any time, so please review it frequently. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact our customer service team, who will be more than happy to assist you.
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